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Core CVC

Crime Victim Compensation Software

Case management for crime victim compensation can be a challenge. Using legacy systems and paperwork files to manage the job takes a significant portion of your staff’s time. Inaccurate reporting can cause compliance issues. Systems that aren’t secure and user-friendly can potentially create unsatisfactory victims’ experiences or adversely impact their outcomes.

Solve those challenges by using Core CVC to manage your crime victim compensation processes. This software from IGX Solutions uses an emotionally intelligent design and allows criminal justice agencies like yours to focus on their critical mission — financially helping crime victims recover — and less time performing repetitive administrative tasks.

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What Is Core CVC?

Core CVC was designed to streamline the workflows of crime victim compensation agencies. Core CVC allows agencies to leverage the power of cloud computing to capture, organize and generate reports for case management data. IGX Solutions designed this crime victim software with the help of a focus group of real CVC program professionals so that our CVC software truly addresses the needs of all types of agencies and processes.

Key features and benefits include:

  • Industry Leading Implementation Timeframes
  • Hosting in Microsoft Azure GovCloud
  • Faster Application and Claim Processing Timeframes
  • FedRamp HIGH Compliant Environment
  • ADA Compliant
  • Product Updates to Align with Changing Federal Laws and Regulations
  • WCAG 2.0 Compliant
  • Unlimited Support
  • Unlimited User Licenses
  • SOC Compliance
  • HIPAA Compliance
  • Connects with Disparate Systems
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Core CVC

How CVC Software Works

Core CVC recognizes the many processes involved in crime survivor case management and uses various functions to support these workflows.

Our online Core CVC portal allows victims to submit their applications and supporting documents to your program through a desktop or mobile device. The application process is secure and confidential and scales up or down to meet your needs.

Survivors can view and track applications and communicate with agency staff. Core CVC applications guide victims through the process to keep the workflow efficient. The platform also supports offline submissions by allowing your team to upload and digitize applications sent to your office.

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For Organizations

Tools to Fit Every Organization

 

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  • Customized roles, workflows, forms and reports for your organization
  • Flexibility for many use cases
  • Purpose-built tools for a wide range of organizations

For organizations seeking a highly customized grant management platform, our traditional implementation approach involves in-depth business analysis and collaboration with each customer. We work together to define system user types, process flows, forms, and management reports.

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  • Preconfigured roles, workflows, forms, and reports for your organization
  • Budget flexibility
  • Accelerated implementations facilitate a quicker startup

For organizations with limited budgets or tight timelines, we offer IGXpress. This option includes preconfigured roles, workflows, forms, and reports for all grant management processes. The benefit of IGXpress is that it’s quicker to implement and costs less than a customized solution.

Reach out to our team to learn more about which option is a good fit for your organization.

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Key Features

Core CVC is purpose-built cvc software that offers many benefits, such as:

Increased Agency Efficiency

Improve service levels with automated processes. Your staff saves time on administrative and repetitive tasks by using Core CVC to manage CVC across its life cycle. As a result, they spend more time on mission-critical objectives.

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Core CVC Custom Configuration

Implement a state-specific solution, most often within 12 weeks. IGX Solutions can add complementary functionalities, agency forms and methods to establish statewide universal processes.

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Scalability

Adapt quickly to changing needs and increase overall productivity with automated workflows. We can manage additional processes in Core CVC to streamline other critical and repetitive tasks.

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Versatility

Enjoy complete flexibility. Our platform supports dynamic processes to handle tasks from basic to complex. As a result, Core CVC is an ideal solution for various internal and external uses.

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Enhanced Communication

Make stakeholder outreach straightforward and more efficient. Core CVC helps you stay on track with essential case management communications.

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Training

Track workers’ educational progress in completing external training programs via our Training Module. Leverage your subscription-based training to keep your staff up to date on Core CVC. IGX Solutions offers annual web-based training on the Core CVC product. Plus, our training comes standard with your service subscription.

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Convenience

Make it easier for victims to assist in their case management when it works best for them. Our self-service tools allow them to enter applications and expenses directly into the portal or check submission status when it fits into their schedules.

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What Our Clients Say

Trusted By Our Clients 

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The benefits of the system is a smooth workflow and digital file management service. It has provided us with more monitoring tools and accessibility to the entities we partner with, the workflows are seamless and intuitive to our policy and regulation needs.

The conversion to IGX reduced our annual operations expense and provided us the ability to flex those funds to programs that impact traffic safety.

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Wisconsin Bureau of Transportation Safety and Technical Services

Our workflow has improved immensely since we launched IntelliGrants IGX. The functionality of the system has automated several laborious tasks, such as contract creation, equipment tracking, account fund management, grant monitoring and application review.

While we are still relatively new IntelliGrants users, it’s difficult to say how much time we save with this system, as we are still testing and training new users. This system is more automated than our prior system and therefore, tasks that used to take hours, now take minutes to complete.

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Iowa Attorney General's Office, Crime Victim Assistance Division (CVAD)

Working with Agate over the past few years has been a great experience. Their extensive knowledge and guidance has helped our office become more efficient and productive when it comes to the online grant system. Their support staff has been able to take my questions and inquiries and enhance the online experience for all users.

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Michigan State Police Office of Highway Safety Planning

Agate staff have worked diligently with TDA to understand the programs’ needs and recommend strategies to effectively and efficiently create an online system to manage more than dozen grant application processes. TDA stakeholders have found working in the system to be intuitive and appreciate the logical flow of information.

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Texas Agriculture

The Department of Community Affairs (DCA) has been using the SAGE System for almost 20 years to manage and administer electronic grants. The System has been designed to the needs of the processes and procedures of the department for better controls. The experience has been excellent with the System and with the users and easy to handle. The developers of AGATE and Department of Community Affairs (DCA) have developed an excellent level of ethic work and professionalism. We continue with AGATE looking to the future to improve the system in the new technology and process.

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New Jersey Department of Community Affairs (DCA)

[Agate] worked diligently with DPS to customize the E-Grants system in order to meet the different business needs of our divisions. DPS divisions process several types of federal grants and can have varying process workflows to support these needs. [Agate] was able to incorporate these separate needs, while maintaining centralized parts of the process, such as financial processing and reporting. With their customizations, the system ensures DPS is in compliance with federal regulations, state policies, and procedures.

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Let us show you how easy Core CVC is to use and how it can improve your case management workflows with a live demonstration. Our account managers will illustrate the platform’s features and answer questions about how it meets your organization’s needs. Reserve your time slot online today!

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