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System Administrator

About The Role

The System Administrator is responsible for support, troubleshooting, and maintenance of IT-related services, components, and peripherals. Agate Software leverages most Microsoft technologies and is a Microsoft Gold-Certified partner. To best service our customers, we maintain a combination of Azure US Government Cloud resources and on-premise resources. Our staff is comprised of remote, hybrid, and on-site team members. Agate Software has locations in Okemos, MI, Glendale, AZ, and San Juan, PR, with occasional travel required to each location.

  • SQL Database Administration
    • Take and Restore Back-ups
    • SQL Agent Job Management
    • Database Maintenance
    • Nightly back-up monitoring
    • Storage Management
    • Query request fulfillment
    • Code Promotion (pushes); including documentation of all pushes and history of all scripts applied
    • Web Application (Internet Information Services) Administration
  • IT Requests
    • Set-up of new environments
    • Software installations
    • Production Website Deployments
  • Responsible for system availability and disaster recovery
    • Web/SQL Database Server Uptime and Availability
    • Disaster Recovery Response and Triage
    • Performance Related Concerns or Incidents (i.e., Windows or SQL Server)
  • Server Security Software Administration
    • Deployment of software to new servers/workstations
  • Networking
    • Virtual Network Administration
    • DNS, DHCP Administration
    • Active Directory Administration
  • Terminated employee removal (account expiration, access review and removal, file back-ups)
  • Maintain individual workstations
  • Internal customer service role as it pertains to Information Technology for
  • Agate team members
  • New employee credentialing (user accounts, license assignment, mailbox migrations)
  • Licensing Audit/Reviews
  • Vendor Management
  • Back-up to Network Security Administrator
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Ability to act with integrity and professionalism
  • Proficient with Microsoft Office Suite
  • Proficient with Microsoft SQL Server
  • Associate’s degree required
  • Bachelor’s degree in computer related field preferred
  • 3-8 years progressive experience with Information Technology duties and responsibilities
  • 3-5 years’ experience with SQL Database administration
  • 2+ years’ experience with Microsoft Azure or other cloud-computing platform preferred
  • Healthcare, dental, vision
  • Flexible spending account: medical/dependent care
  • Paid time off
  • Short term disability
  • Long term disability
  • 401k plan & employer match
  • Life insurance, supplemental life insurance, AD&D coverage
  • UNUM: Critical illness, accident coverage
  • Identity theft coverage

Work Remotely: Onsite/Hybrid

Work Locations: Okemos, MI

Job Type: Full-time

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